Shipping Policy – Sutraa Homes

We aim to deliver your order safely and efficiently.

Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Delivery Time

Estimated delivery time:

• Metro cities: 3–5 business days
• Other locations: 5–8 business days

Delays may occur during peak seasons or unforeseen circumstances.

Shipping Charges

Shipping charges (if applicable) will be displayed at checkout.

Flat shipping rate :

• Kolkata & West Bengal : ₹99

• Rest of India : ₹169

Tracking

Once shipped, tracking details will be shared via email or SMS.

Incorrect Address

Customers are responsible for providing accurate shipping details. We are not responsible for delays due to incorrect information.